Current as of 20 Jan 2022

Privacy policies

The website of the distributor and importer Vikingos, is a page owned by RUBÉN DARÍO CARMONA LUNA, a legal person, domiciled in Colombia, governed by Colombian law and these Terms and Conditions, which the User/Consumer agrees to respect. from the moment of entering the site. If the User/Consumer does not agree with any of these Terms and Conditions, they must refrain from entering the website or making use of its services.

Comercializadora e importadora Vikingos is a site suitable only for adults in accordance with Colombian law and entry or use by minors is strictly prohibited. RUBÉN DARÍO CARMONA LUNA does not assume any responsibility for damages to users or third parties that the entry or use of minors could cause. For entry or use from their different jurisdictions, the User/Consumer must ensure that they meet the criteria of legal age from the place of access.


This document updates the Personal Data policy regarding the collection, storage, use, deletion, circulation, establishing guidelines that guarantee proper compliance with Law 1581 of 2012 and the regulations that modify it.


A. Website. URL address (Website link) Property of RUBÉN DARÍO CARMONA LUNA and to which these Terms and Conditions apply.

B. Owner. RUBÉN DARÍO CARMONA LUNA, who has control over the content that is entered, deleted or remains on the site, as well as its publication.

C. User/Consumer. Person who enters the Comercializadora e importadora Vikingos website or makes use of any of its services.

D. Data processing. Any operation or operations (Delete, transmit, collect, store, analyze) that is carried out with personal data.

E. responsible for the treatment. Who decides on the treatment given to the personal data of the User/Consumer, which for the purposes of the Terms and Conditions will be RUBÉN DARÍO CARMONA LUNA or whoever delegates the function under his team of collaborators.

F. Personal data. Any information related to or may be associated with one or more people.

G. Holder. Person whose personal data is processed.

H. Confidential information: The information handled within the Viking trading and importing company is only available to authorized personnel.

Accepting and complying with the provisions of Law 1581 of 2012 and Regulatory Decree 1377 of 2013 and what is set forth in article 15 of our Political Constitution, Marketing and Importer Vikingos adopts and applies this Policy for the treatment of personal data, Likewise, it states that it guarantees privacy, privacy rights, and the good name of people, during the process of processing personal data, in all activities, which will have the principles of confidentiality, security, legality, access, freedom and transparency.

Comercializadora e importadora Vikingos undertakes not to reveal the information that is entered or transferred to our company, in accordance with the regulations of Law 527 that regulates Electronic Commerce in Colombia and Law 1581 of 2012 on the use of confidential data. With this Policy for the Treatment and Protection of Personal Data, it is supplemented by leaving agreements and policies issued previously without effect.

To comply with the data protection policies and the obligations of Law 1581 of 2012, its Regulatory Decrees and other regulations that complement, add, enrich or modify it, take into account the following for the handling of information and personal data :

Personal information is one of the most important assets, therefore, the treatment of this information is carried out with great care and in accordance with the provisions of the law, guaranteeing people the full exercise and respect for their right of Habeas Data.

The information found in the own Database has been obtained in the development of the Update activity, its compilation has been done and will always be done according to the criteria and legal regulations.


This policy applies to all personal information registered in the databases, virtual platforms of the marketer and importer Vikingos, who acts as legal representative of the processing of personal data.


By using the Website as a user/Consumer, you consent to the collection and processing of your personal data in accordance with this privacy policy.

By accessing, browsing or using the Website, you acknowledge that you have read and understand this privacy policy and agree to abide by it and to abide by all applicable laws and regulations.



The security of your data is very important to us. We are committed to treating your data appropriately and will adopt all technical and organizational security measures to prevent unauthorized access, disclosure, modification or destruction of your data.



The administrative team of the Vikingos marketer and importer is responsible for receiving all complaints, claims and questions about the processing of your personal data and said request, complaint or claim must be answered in no more than 15 calendar business days.

Our service channels are



Fixed telephones

(604) 511 07 38 / (604) 512 04 82

Cell phone

+57 310 597 32 33


Carrera 55 # 46-41 Medellin, Colombia

Likewise, we ask all our Users/Consumers to mark all PQRS sent to the Vikingos marketer and importer with the following information (Full name, address, contact telephone number and address) The Vikingos marketer and importer is not responsible for responding to correspondence in the case of not having clear and detailed information of the User/Consumer involved.



Statutory Law 1581 of 2012, the protection of personal data will be governed by the harmonious and comprehensive application of the following principles:

Legality in the processing of personal data: The processing of personal data referred to in Statutory Law 1581 of 2012 is a regulated activity that must be subject to what is established in it and in the other provisions that develop it.

Purpose: The processing of personal data must obey a legitimate purpose in accordance with the Constitution and the law, which must be informed to the Holder.

Freedom: The processing of personal data can only be exercised with the prior, express and informed consent of the Owner. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial mandate that relieves consent.

Veracity or quality: The information subject to treatment must be true, complete, exact, updated, verifiable and understandable. The Processing of partial, incomplete, fractional or misleading data is prohibited.

Transparency: In the Processing of personal data, the right of the Holder to obtain from the person responsible for the treatment or the person in charge of the treatment, at any time and without restrictions, information about the existence of data that concerns him must be guaranteed.

Security: The information subject to treatment by the person in charge of the Treatment or in charge of the treatment referred to in Statutory Law 1581 of 2012, must be managed with the technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration. , loss, consultation, use or unauthorized or fraudulent access.

Confidentiality: All persons involved in the processing of personal data have a professional obligation to save and maintain the confidentiality of such data, except for legal exceptions. This obligation subsists even after the relationship that gave rise to the collection and processing of the data has ended. Vikingos will establish clauses for the protection of personal data in all its contracts.

Access and restricted circulation: The treatment is subject to the limits that derive from the nature of the personal data, the provisions of Statutory Law 1581 of 2012 and the Constitution. In this sense, the treatment can only be done by persons authorized by the Owner and/or by the persons provided for in the aforementioned law.

Purposes of the Processing of personal data

The following purposes are established for the processing of personal information:

  • Processing and administration of data as a client or user of Comercializadora e importadora Vikingos.
  • Offer through its own means or jointly with third parties information on new product launches and benefits.
  • Additional information that benefits the operation and/or handling of our products in case of problems or failures.
  • Comply with the notification of information of interest when requested.
  • Study and store information associated with requests for any of our products that as a future client we must know to establish the commercial relationship.
  • Respond to requests, complaints or claims.
  • Send communications related to the commercial activities of Comercializadora e Importadora Vikingos, news and useful information for professional practice, products, offers, news, invitations to events, job offers, propaganda, publicity and/or surveys about our products, services and/or the products and services of our business partners.
  • Mailing.
  • Used for legal, administrative and commercial purposes.
  • Use for commercial purposes the emails, text messages (SMS and/or MMS) or any analog or digital means of the holders.


Comercializadora e importadora Vikingos needs to implement its own and third-party cookies, to offer its web services and additionally provide a quality service to all users who use said services, keep in mind that if you decide not to use some cookies, this website may not function properly, fail or prevent the operation of some of its features, affecting the user experience.



A cookie is a small piece of text that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store information of a technical nature, personal preferences, content customization, usage statistics, links to social networks, access to user accounts, etc. Cookies allow this page, among other things, to store and retrieve information about your browsing habits or your equipment, and depending on the information contained and the way the equipment is used, they can be used to recognize the user and facilitate browsing. in the Web page. The user's browser stores cookies on the hard drive, occupying minimal memory space and without harming the computer. Most cookies are deleted from the hard drive at the end of the browser session (so-called session cookies). The most popular browsers (such as Google Chrome, Mozilla Firefox or Internet Explorer) constantly use cookies to guarantee a better and more efficient user experience. Browsers typically offer the ability to be configured to allow or prevent the collection of certain types of cookies. The data they save is technical, statistical, personal preferences, content customization, etc.



There are no regulatory bodies that have defined cookies or their regulation. However, within our good corporate practices and in response to the application of the duties enshrined in the Colombian data protection regulations (which include Law 1581 of 2012, Decree 1377 of 2013, among others) we have developed this policy, especially attention to the principles of purpose, freedom, transparency and veracity of the data.


If the User/Consumer has pressed the "Accept and continue" button found in the drop-down notification on the website, that he agrees with the treatment of cookies and in this sense, remains in the same and/or does not disable in your browser the use of cookies, we understand that you have consented to their use. However, at any time, you can revoke and deactivate cookies, eliminating those stored on your computer, through the settings and configurations of your browser.


This policy is mandatory and strict compliance for Comercializadora e importadora Vikingos SAS